Key Highlights
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Automation of Payroll Process
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Introduction of a Comprehensive E-HR portal
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Provision of a support hotline and email facility to manage enquiries
Situation
Provision of service to process monthly payroll and benefits management of up to 500 headcounts.
Service Level Agreement
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
100% compliance with Singapore Employment Act and Singapore CPF Act.
Key Highlights
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Provide on demand quality temporary staff based on customer’s dynamic manpower needs. Given up to 48 hours’ turnaround time.
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Appointment of a dedicated Account Manager as the main liaison.
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Use of Robotic Process Automation (RPA) to accelerate and enhance recruitment process
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Stringent end-to-end recruitment, selection, on-boarding and off-boarding process.
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Introduction of a Comprehensive E-HR system
Situation
Provision of administrative positions such as admin executive, customer service executive, and managerial positions such as admin managers, project management manager as well as data & research specialist based on dynamic demand cycles throughout the year.
Service Level Agreement
Submission of suitable candidates within 48 hours of requisition.
Solution
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Dedicated team
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Established communication matrix
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Recruitment and Selection blue print
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Forward Manpower Forecast and Planning
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Robust Compensation and Benefits Scheme
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Application of Robotic Process Automation (RPA) to accelerate and enhance recruitment process
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Introduction of e-HR platform to streamline timesheet and billing process
The Results
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Meet SLA all the time
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Fulfilled over 85% of all requisitions given (hundreds of requisitions throughout the year)
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
All our candidates turn up for their scheduled interviews
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
All our successful candidates turn up on their 1st day of work
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Close to 100% of our successful temporary staff complete their tenure as assigned
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
100% on-time payment to our temporary staff
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
100% accuracy and completeness
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Timely submission of documents
Solution
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Review and improvement of HR business rules.
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Streamline of processes and approving matrix to meet audit requirements.
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Automation of processes by providing and setting up of e-HR portal (Payroll, Leave, Claims) with Workflow feature to ensure that authorized approval matrix is in place.
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Statutory claims (e.g. Maternity Leave, Child Care Leave, Paternity Leave, National Service Make-up Claim) are submitted on time and collections are tracked.
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Provide training and communication sessions to all employees on the usage of the e-HR portal.
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Provision of Payroll support hotline and email facility to assist with any related enquiries from the employees.
The Results
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Standardization of processes and integrated e-HR Platform.
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Human Resource Management is streamlined and made fuss-free without the usual paper trails and bottlenecks.
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Payroll accuracy, timeliness and completeness is ensured.
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Human Resource Applications are maintained and updated regularly to ensure relevance to evolving Practices and Statutory Regulations.
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Confidentiality and Data Integrity.
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Satisfied Client with peace of mind that all employees will be paid on time and accurately and in full compliance with statutory requirements.
![Payroll Process Outsourcing]( "Payroll Process Outsourcing")
Satisfied Employees with peace of mind that they will be paid on time and accurately. Given the e-HR platform,they are able to acess their payroll, leave and claims information any time.