Automation of Payroll Process
Introduction of a Comprehensive E-HR portal
Provision of a support hotline and email facility to manage enquiries
Provision of service to process monthly payroll and benefits management of up to 500 headcounts.
Service Level Agreement
100% compliance with Singapore Employment Act and Singapore CPF Act.
Provide on demand quality temporary staff based on customer’s dynamic manpower needs. Given up to 48 hours’ turnaround time.
Appointment of a dedicated Account Manager as the main liaison.
Use of Robotic Process Automation (RPA) to accelerate and enhance recruitment process
Stringent end-to-end recruitment, selection, on-boarding and off-boarding process.
Introduction of a Comprehensive E-HR system
Provision of administrative positions such as admin executive, customer service executive, and managerial positions such as admin managers, project management manager as well as data & research specialist based on dynamic demand cycles throughout the year.
Service Level Agreement
Submission of suitable candidates within 48 hours of requisition.
Established communication matrix
Recruitment and Selection blue print
Forward Manpower Forecast and Planning
Robust Compensation and Benefits Scheme
Application of Robotic Process Automation (RPA) to accelerate and enhance recruitment process
Introduction of e-HR platform to streamline timesheet and billing process
Meet SLA all the time
Fulfilled over 85% of all requisitions given (hundreds of requisitions throughout the year)
All our candidates turn up for their scheduled interviews
All our successful candidates turn up on their 1st day of work
Close to 100% of our successful temporary staff complete their tenure as assigned
100% on-time payment to our temporary staff
100% accuracy and completeness
Timely submission of documents
Review and improvement of HR business rules.
Streamline of processes and approving matrix to meet audit requirements.
Automation of processes by providing and setting up of e-HR portal (Payroll, Leave, Claims) with Workflow feature to ensure that authorized approval matrix is in place.
Statutory claims (e.g. Maternity Leave, Child Care Leave, Paternity Leave, National Service Make-up Claim) are submitted on time and collections are tracked.
Provide training and communication sessions to all employees on the usage of the e-HR portal.
Provision of Payroll support hotline and email facility to assist with any related enquiries from the employees.
Standardization of processes and integrated e-HR Platform.
Human Resource Management is streamlined and made fuss-free without the usual paper trails and bottlenecks.
Payroll accuracy, timeliness and completeness is ensured.
Human Resource Applications are maintained and updated regularly to ensure relevance to evolving Practices and Statutory Regulations.
Confidentiality and Data Integrity.
Satisfied Client with peace of mind that all employees will be paid on time and accurately and in full compliance with statutory requirements.
Satisfied Employees with peace of mind that they will be paid on time and accurately. Given the e-HR platform,they are able to acess their payroll, leave and claims information any time.